| Improved Customer Service: |
Eliminate customer and employee concerns, questions, or disputes with GPS Real-time Tracking and Detailed Reports. Issues that come up on a daily basis, such as, (1) "When is your driver going to get here?" (Landmark Alerts) (2) "Your technician was only here for 30 minutes, but charged me for a full hour!" (Detailed Report) and (3) Timecard Abuse (Timecard Report) will now be a thing of the past.
From the moment our GPS Tracking Device is installed, your ability to keep your customers up-to-date, resolve client or employee disputes, and eliminate timecard abuse, are more robust than ever! At a glance, know the location of every vehicle in your fleet, know where they've been, how long it took to get there, how fast they were going, how long they stayed at that location, what time the left, where they went next, how long the engine was running, how long they were driving, how long they were idle, and more!
Useful Features:
Display of Real-time Location for all vehicles (Maps Tab)
Be notified when a driver is delayed (Stop Alert)
Receive an Alert (via email or text message) when a driver arrives at a landmark (customer location)
Set your client up to receive a text message or email when your driver nears their location
Politely and professionally resolve any billing disputes or complaints with a copy of the Detailed Report for that time period. The Report can be downloaded as a PDF file, Excel file, or printed out to give to your client, supplier, or employee.
